Shipping Policy

1. Shipping Service Providers

We use reliable shipping service providers to ensure your orders are delivered safely and promptly. Our main shipping service providers include UPS, FedEx, USPS, YANWEN, CAINIAO, and DHL.

2. Shipping Areas and Delivery Time

We offer international shipping services. Standard shipping times vary by destination and typically range from 10 to 30 business days. Express shipping usually delivers within 5 to 8 business days after placing the order.

3. Shipping Fees and Free Shipping Policy

Shipping fees are calculated based on the weight of the order and the destination. We offer free shipping for orders that reach a certain amount or specific products. The exact shipping cost will be displayed at the checkout page.

4. Delivery Options

You can choose between standard delivery or expedited delivery services. Expedited delivery usually incurs an additional fee and provides faster delivery.

5. Tracking and Notifications

All orders are trackable during the shipping process. You can view the real-time shipping status of your order through our website or the provided tracking number. We will regularly send notifications about the delivery status and important updates.

6. Receipt and Returns

To ensure safe receipt, please make sure that an appropriate person is available at the delivery address to receive the package. If the package is damaged or incomplete during transit, please contact our customer service team immediately. For return details, please refer to our return policy page.

7. Handling Special Situations

Extreme weather conditions or other force majeure events may affect shipping times. We will make every effort to notify you and handle related orders as quickly as possible.

8. Customer Service Support

If you have any questions or need assistance, please feel free to contact our customer service team. We provide online support to ensure a smooth experience throughout your shopping and delivery process.